Cancellation

Cancellation charges for full payment

If cancellations are made within 3 days of the reservation, 100% cancellation charges will apply.

If cancellations are made 3-7 days prior to the reservation, 50% cancellation charges + payment gateway charges will apply.

If cancellations are made 8-14 days prior to the reservation, 30% cancellation charges + payment gateway charges will apply.

If cancellations are made before 15 days prior to the reservation, 5% cancellation charges + payment gateway charges will apply

Cancellation charges for advance payment

If less than 50 percent of amount is paid in advance, 100% cancellation charges will apply. This is to prevent hoarding and misuse of blocking rooms.

Time period to credit refund amount

The applicable refund amount will be credited to you within 7-14 working days. In case of any issues, please write to mytrip@zoliday.com